Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Dursley | GPhC No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Dursley is a GPhC registered online pharmacy weight loss clinic serving patients in Dursley and the surrounding areas. We are committed to protecting your personal data and handling it responsibly in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Dursley is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy clinic providing weight loss consultations and treatments.

2. Data We Collect

When you use our services, we may collect the following categories of personal data:

• Identity data: full name, date of birth, gender
• Contact data: email address, phone number, postal address
• Health data: medical history, current medications, weight, BMI, and other clinical information provided during consultations
• Payment data: billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To process your consultation and assess your suitability for weight loss treatments
• To enable our pharmacist to review and approve your order before dispensing
• To fulfil and dispatch your prescription or medication (delivered within 1 working day of pharmacist approval)
• To communicate with you about your order, treatment, and any clinical follow-up
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To maintain accurate patient records as required by pharmacy law

We process special category health data on the basis of providing healthcare treatment and meeting our legal obligations as a registered pharmacy.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies (required for the website to function), analytical cookies (to understand site usage), and functional cookies (to remember your preferences). You can manage or disable non-essential cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Delivery providers: to dispatch your medication to your address
• Payment processors: to securely handle your transactions
• IT and platform providers: who support the operation of our website and patient management systems
• Regulatory bodies: such as the GPhC or NHS where we are legally required to disclose information

All third parties we work with are required to handle your data securely and in accordance with UK data protection law. We do not transfer your data outside of the United Kingdom.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. Financial records are kept for 6 years. After these periods, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain a high standard of data security.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, to request corrections, to request deletion where appropriate, and to object to or restrict how we process your data. To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Dursley
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk